Price Match Policy
As a one-stop home linens online store, Elinens.com.au promises to provide premium quality products and matches a competitor’s advertised price for the products subject to the following terms and conditions:
Competitor must be a registered Australian business, have an Australian Business Number and be registered for Goods and Services Tax ("GST"); and ship the products from a location in Australia.
The products offered by the Competitor must be the products that are sold by elinens.com.au, identical (i.e. same specifications/materials/fabric that are advertised), in stock (can be delivered within 1 working days); and available for immediate purchase.
The Competitor's price must include all delivery charges, GST and bonus offers and be verifiable by elinens.com.au.
Elinens does not price match on Competitor's clearance lines, liquidation sales or limited stock offers.
Making the Price Match Purchase:
- Customers who qualify for a price match must be a subscribed member at elinens.com.au.
- No further discount codes or promotions can be used in conjunction with a competitor price.
- Customers who wish to make the purchases on www.elinens.com.au will be provided with a unique, one time use PROMOTION CODE that must be entered at checkout to apply the price match discount.
- Pre-sale Price matching, please use our contact form to submit the competitor’s advertising approval.
Elinens member 7 Day Purchase Price Guarantee:
As an elinens Customer, you receive a 7 day price guarantee on all purchases from elinens.com.au Price Match policy. Should you find a lower advertised price for the same product by any competitor (outlined above), simply send us the link of the advertisement with your order number within 7 days of the transaction and we will refund the difference as an elinens gift certificate.
